Delivery to the port of vancouver and then to Calgary AB went well with no problems but Customs Agents flagged the crate for inspection and totally destroyed it at the Port of Vancouver so all parts of the shipment were completely exposed and loose parts that had been properly packed by the seller were sitting loose on the bottom of the crate upon delivery through no fault of the seller or shippers. The walls of the crate arrive held in place by a couple of strips of cellophane packing tape. I have not been able to test the machine yet to see if it was damaged.